One platform. Every system you run. Outcomes you can prove.
Unify data, surface insight, act on it — and measure every action against a comparison group.
One continuous cycle of intelligence, action, and learning, across the whole student journey. The Institutional Impact Platform is where your teams do that work.
- Recruit
- Enroll
- Success
- Progress
- Graduate
- Employ
Four jobs, whatever your team is called.
Enrollment, advising, academic affairs, institutional research, technology, and career services do different work. Underneath, each one needs the same four things.
See what matters
Surface risk, opportunity, and changing patterns earlier, from one record of the student that every office shares.
Focus where it counts
Put people, money, and attention where they change an outcome, and know why that is the right place.
Do more with less
Cut the manual work, and coordinate action across offices instead of repeating it in each one.
Prove what works
Measure each action against a comparison group, so the next investment is an informed one.
Seventy-five seconds: how the platform unifies data, surfaces insight, and measures every action.
Eliminate the Gaps That Hold Students Back
Student success efforts rarely fail for lack of care. They fail because teams work in silos, act too late, and cannot see what is working. Civitas connects data, insight, and action so teams coordinate support and act in time.
- Fragmented systems and siloed data
- Limited visibility into what's working
- Inconsistent, reactive engagement
- Difficulty measuring ROI
The Institutional Impact Platform
Equip Everyone to Impact Any Student Outcome
- Leaders: Student Outcome Analytics, Predictive Factors of Success, Initiative Analytics, Course Insights, Course Demand Analytics
- Student-Facing Staff: Advising CRM with Case Management, Unified Student Profile, Shared Notes, Academic Alerts, Dynamic Student Lists, SMS & Email
- Students: Collaborative Degree Planning, Smart Class Schedule Builder, Registration, Appointment Calendaring, Asynchronous Guidance, Inspire Native Mobile App
Actionable Analytics
Every team sees persistence, graduation, engagement, thriving, grades, and career outcomes, each with its own institution-specific model. Spot risk, forecast course demand, and measure initiative impact from one dataset.
Connected Workflows
Insight and AI assistance inside the tools teams already use: shared notes, alerts, recommended next actions, and coordinated outreach, so advisors reach the right student at the right moment.
Dedicated Strategic Partnership
We build with you. Our Customer Development team works with your stakeholders on adoption, impact, and continuous improvement.
For Data-Informed Leaders
Govern campus-wide strategy with confidence
- Track the drivers of every student outcome
- Catch risk and opportunity signals with AI
- Measure ROI across policies and programs
- Forecast course demand and plan the schedule
For Student-Facing Teams
Engage earlier. Support with less effort.
- Find at-risk students early with real-time alerts
- Stay aligned with shared notes and cross-team visibility
- Guide outreach with AI-recommended next actions
- Hand manual work to AI assistants
- Reach students at scale with personalized email, SMS, and filtered lists
- Coordinate support across departments
For Students
Clarity, personalization, and control.
- Map the path to graduation with degree planning
- Pick the right schedule with smart course scheduling
- Stay on track with reminders and asynchronous guidance
- Act on tailored messages and next steps
Unify Your Existing Data & Systems
Hands-on support from implementation to insight. We connect your SIS, LMS, CRM, and the rest of your stack into one foundation, so every tool works together.
Why Civitas Learning Is Different
Built with institution-specific predictive models
Six modeled outcomes, not one risk score
persistence, graduation, engagement, thriving, grades, and career outcomes
Real-time insights and AI assistance where work already happens
Strategic guidance from dedicated higher ed experts and former practitioners
People come with the platform. Every partnership includes a named Strategic Director who has done your job, enablement and training for your teams, and models that we refresh and manage.
Civitas works under FERPA as a school official you designate, with a published data sharing agreement and platform specifications. Accessibility conformance reports are available on request. Security and privacy → Trust Center →
“With Civitas Learning, we can make ongoing adjustments in real-time. This enables us to allocate resources more effectively.”Kim McLainAssociate Vice President/Dean of Health Sciences & Institutional Effectiveness, SUNY Broome Community College
“The platform allows us to actually do holistic advising, to address the whole student and know what's happening with them.”Leslie Abarr-CuencaDirector of Student Success, Northwest Missouri State University
“Student Scheduling saves time during registration, allowing me to assist students with belonging and career planning.”Matt HillSenior Lead Advisor, Jacksonville State University
“The service during integration is beyond expected. I've never felt we're just a number.”Erin GunnellDirector of Success Advising & Tutoring, Ensign College
Questions institutions ask about institutional impact platform
Short answers, in the words a cabinet uses. For anything not here, ask us directly.
What is the Institutional Impact Platform?
Civitas Learning's single platform for unifying institutional data, predicting student outcomes, acting inside existing workflows, and measuring each action's result. It was previously named the Student Impact Platform. Leaders get analytics, student-facing staff get a unified profile and coordinated outreach, and students get planning and scheduling tools.
Which systems does the platform integrate with?
More than 100: Banner, PeopleSoft, Colleague, and Workday Student (SIS); Canvas, Blackboard, D2L, and Moodle (LMS); Slate, Salesforce, Element451, CollegeVine, and TargetX (CRM); plus engagement tools, the campus card system, surveys, and your warehouse.
Do we have to replace anything, and can Civitas be our advising CRM?
Nothing has to be replaced, and Civitas can be your advising CRM if you want. It ships case management, shared notes, alerts, outreach, degree planning, registration, scheduling, and a native student mobile app, so you can consolidate onto it. Or it sits beside your existing CRM, early alert tool, or agent platform and writes back to them. The SIS and LMS are never replaced.
Who uses the platform day to day?
Three groups. Leaders use outcome analytics, predictive factors of success, initiative analytics, course insights, and course demand analytics. Student-facing staff use the unified profile, case management, shared notes, alerts, dynamic lists, and email and SMS outreach. Students use degree planning, the schedule builder, registration, appointment scheduling, asynchronous guidance, and the native student mobile app.
How is the platform different from a data warehouse or a BI dashboard?
A warehouse stores data and a dashboard displays it; neither predicts what will happen to a named student or measures whether an action changed the outcome. The platform adds six institution-specific models (persistence, graduation, engagement, thriving, grades, and career outcomes), the workflow to act on them, and comparison-group measurement. The data layer →
What results have institutions seen?
UNC Asheville raised first-year fall-to-fall retention by nearly 5% for the Fall 2022 cohort. Snow College increased retention 12% from Fall 2022 to Fall 2023. Del Mar College grew graduation applications 26%, from 687 in Spring 2016 to 865 in Spring 2017. Each story states the window and how it was measured. See the stories →
How long does it take to get live?
Six weeks at Lawrence Technological University. What moves the date: the number of source systems, the state of the data, and how quickly system owners can meet. Read the deployment story →
Is AI included, or is it a separate product?
AI is built into the platform, not sold beside it. There is no token metering, no per-agent purchase, and no separate agent platform to implement. Civitas Learning AI →
Bring your questions. Leave with an estimate you can defend.
A 45-minute working session: we start from your public IPEDS figures, show what the platform found at institutions like yours, and size the outcome — before anyone touches your data.